Privacy Policy
Last updated: September, 2025
This Privacy Policy explains how Next Steps (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information: such as your name, email address, or other details you provide when signing up to our newsletter, submitting forms, or contacting us.
Usage Data: such as your IP address, browser type, device information, and pages visited.
Cookies and Tracking Technologies: small data files stored on your device to help us analyse website performance and improve user experience.
2. How We Use Your Information
We use your information for the following purposes:
To provide and improve our website and content.
To respond to your enquiries or messages.
To send newsletters, updates, or marketing communications (only if you have opted in).
To monitor website performance and user behaviour through analytics.
To comply with legal obligations.
We will not sell, rent, or trade your personal information to third parties.
3. Affiliate Links and Third Parties
Our website may contain affiliate links. If you click on an affiliate link and make a purchase, we may earn a commission. Third-party companies may use cookies or tracking technologies to process these transactions.
We may also use third-party service providers, such as:
Analytics providers (e.g. Google Analytics) to monitor traffic and behaviour.
Email service providers to deliver newsletters.
These third parties only receive the information necessary to perform their services and are required to keep your data secure.
4. Legal Basis for Processing
We process personal data under the following legal bases:
Consent: where you have agreed (e.g. signing up to our newsletter).
Legitimate interests: for website operation, analytics, and improving our services.
Legal obligations: where required by law.
5. How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no online transmission or storage system is completely secure.
6. Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your personal data (“right to be forgotten”).
Withdraw consent at any time (e.g. unsubscribe from emails).
Restrict or object to certain types of data processing.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.
To exercise your rights, please contact us using contact page.
7. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
8. Cookies
We use cookies and similar technologies to improve your browsing experience, analyse traffic, and personalise content. You can control cookies through your browser settings. For more details, please see our Cookie Policy.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page indicates when it was most recently revised.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at this link.
